Click the support button on this page. It opens the Y.E.S Computing ScreenConnect portal in your browser.
Remote Support — ScreenConnect
Remote Support for Y.E.S Computing Customers
This page provides remote support for Y.E.S Computing customers. When a support technician asks you to connect, open the Y.E.S Computing support portal at yescomputingsystems.screenconnect.com and follow the instructions you receive. Depending on your computer and browser, you may need to download and run a temporary connection component before the session starts.
How to Connect in Four Steps
The support team guides you through the process, which has four steps:
Some computers and browsers need a temporary connection component. If you are prompted, download it.
Run the component according to the support representative's instructions, and follow their guidance at each step.
When support is complete, end the remote session so the connection is closed.
Before You Start
Security warning: Do not start a remote connection following an unidentified request. If you are not sure the request came from Y.E.S Computing Systems, contact us through a known channel before running anything.